Electronic Exchange Systems
1 (877) 865-7744
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Q: Do I need to change my current bank?
A: No, you do not need to change your current bank. EXS has the ability to deposit funds from credit card transactions into any U.S. business checking account.

Q: How long is it before the funds are transferred into my account?
A: Funds from a VISA or MasterCard transaction are deposited into your business checking account within 24 to 48 hours. Funds from an American Express or Discover Card transaction are deposited within 2 to 3 business days not including weekends or holidays.

Q: How good are my chances of being approved for a merchant account?
A: We have a 95% approval rating.

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Q: I already have a shopping cart but I need credit card processing, can you help me?
A: YES. Our online real-time processing software options are compatible with nearly all shopping cart and order page scripts. If you are unsure or concerned, do not hesitate to contact our technical support staff at support@exsprocessing.com.

Q: I am in the process of designing my Website, anything I should know?
A: Be aware! The best advice possible for new merchants in any field is to be aware of all the costs and charges involved. Ask lots of questions and demand answers. At EXS, we understand that you are not an expert on credit card processing but our goal is to assist you on the road to becoming one.

Q: What type of Internet software do you offer?
A: EXS offers a wide variety of software products for Internet merchants who desire online real-time processing. Our preferred selection is Authorize.net or Plug 'N Pay which offers added security for end-to-end protection for merchants processing over the Internet.

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Q: Do you carry solutions for Mac/Apple Systems?
A: Yes! EXS provides solutions for Windows as well as Mac operating systems, allowing you to process transactions from any computer you may own. Check out our products and services section for more details.

Q: How easy is it to install? Can I call for help?
A: The difficulty of installation for our software programs varies greatly. However, all new merchant accounts receive a complimentary complete walk through via tele-training. On site training installation is dependent upon availability and location, but we are always open to answer any questions you may have about your new credit card processing system. Our multi-lingual training department can be reached Monday through Friday during normal business operating hours.

Q: What do I need?
A: All you need is a computer and access to the Internet. Depending on the unique requirements of your business, the type of software solution that is the best fit may include an accounting program, a recurring billing interface, a partial payment option, or a one-time charge order function. Any and all of these options are available to you through your EXS merchant account.

Q: Do I need software for the Internet E-Commerce packages?
A: No. The Internet E-Commerce packages available at EXS involve web-based software that can be accessed from any computer anywhere in the world at anytime.

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Q: What does EXS do?
A: EXS provides merchants of all sizes and credit backgrounds with credit card processing accounts. With a database of thousands of clients and growing, we have become a chief supplier of merchant transaction processing services. By creating a specifically tailored program for each individual business, EXS has been able to assist new and old merchants in growing their business by as much as 30% annually simply by adding credit card acceptance.

Q: Who does EXS work with?
A: EXS has the capability to set-up merchant processing accounts for VISA, MasterCard, American Express, Discover, JCB, Diners, ATM and Debit network systems.

Q: How can I become an EXS Sales Agent?
A: Contact us at 877-865-7744 and ask for ISO Recruiting or email us at sales@exscreditcardprocessing.com.

Q: Where is EXS located?
A: EXS has over 100 offices nationwide. Our headquarters in the Atlanta area can be contacted at (877) 865-7744.

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CONTACT US |  EXS is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA