

You May Ask For Personal Information When...
- Store policy is to request it for all payment methods including checks and cash. You cannot make providing information a condition of the credit card sale, unless local laws allow it
- You need this information to deliver an order
- The credit card authorization operator specifically requests you obtain it
- The credit card or debit card is not signed and you must have the cardholder sign it and check the signature against another piece of identification.
Do's and Dont's
Operating Guidelines
Retention of Sales Drafts
When to Ask
Never Honor a Bankcard When...
Electronic Data Capture (EDC) Merchants
Accepting Debit and EBT Cards
Merchant Use of Convenience Fees
Chargebacks
Supplies
Preventing Fraud
Prohibited Transactions
Card Services Terms and Conditions
Customer Service


CONTACT US | EXS is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA